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Questions about an order, a product, or what to grow next? Our friendly, knowledgeable team is here to help.
Orders & Shipping
Tracking, delivery timing, seasonal shipments, and order questions.
Shipping information →Let’s grow a solution.
Putting the customer first is at the heart of service at Urban Farmer. Our Customer Care specialists are available year-round to help with purchases, products, and growing questions.
If you are contacting us about an order, including the order number and product name will help us respond more quickly.
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Chat with us now about orders, shipping, returns, or growing questions.
Before you send
For the fastest answer, take a quick look at our Frequently Asked Questions and Shipping & Tracking pages. You may find the details you need right away, including order timing, delivery updates, returns, and common growing questions.
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Tell us what is going on and we’ll connect your message with the right person.