Our promise to every gardener
We stand behind every product we sell. If you are not satisfied, we will provide a replacement or refund the purchase price in accordance with our guarantee.
Dependable products, helpful service, and a fair resolution when something does not meet your expectations.
The liability of Urban Farmer Seeds for breach of guarantee (warranty), or for any loss or damage arising out of the purchase or use of its seeds or other products, including loss or damage resulting from negligence or strict liability in tort, shall be limited to replacement of the dissatisfactory item or refund of the purchase price.
No other express guarantee or warranty is made in respect thereof. Nor shall Urban Farmer Seeds be liable for any incidental or consequential loss or damage, including any loss or damage resulting from negligence or strict liability in tort.
Claims for defects in Urban Farmer Seeds’ products must be presented to us as soon as practicable, and in any event, within 60 days of discovery. Contact our customer service team and we will help make it right.
Contact Customer ServicePlease include your order number and a brief description of the issue.
